Job Description
Description:
Qualifications:
The reality today is that they will take anyone with a good attitude, good work ethic and will show up and is willing to work and learn.
People who come from a background or education where they have worked with their hands, provided customer service, worked outside typically work out much better than people with an IT or office background.
Day to day duties:
They will receive training on and be doing the following:
1. Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
2. Installing window breaks, door units, smoke detectors.
3. Troubleshooting signal issues to ensure alarm functions properly if needed.
4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
5. Test and verify signals for equipment
6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.).
7. Completing necessary customer paperwork for each job.
8. Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center.
9. Maintaining accurate truck inventory of products.
10. Provide top quality customer service.
11. Achieve 90% Goal Attainment for completed installations and zero “go-backs”.
Skills:
Alarms, Security, Cctv, Honeywell, Repair, Ip camera, Install, Dsc, Low voltage, Troubleshooting, Cable installation, construction, landscaping, Mowing, Gardening, Warehouse, Entry level, Maintenance, Oil, Lube, Tire, Facilities, Wire, Fencing, Roofing, Drywall, HDMI, Coax, Cat5, Ca6, Satellite, Cable, Electronics, Forklift, filter, home theater, residential, pool, HVAC
Top Skills Details:
Alarms, Security, Cctv, Honeywell, Repair, Ip camera, Install, Dsc, Low voltage, Troubleshooting, Cable installation
Additional Skills & Qualifications:
They will need to be extremely customer oriented, and display professionalism at all times in these customer homes. They need to be on time consistently.
Must have Great Communication skills. This very important along with being reliability and possessing an adaptive personality. This person should have stellar interpersonal skills, along with the ability to think quickly on their feet, read non-verbal ques from the home's resident and have a solution oriented, customer centric attitude. The last thing a customer wants to hear is that "I'm not familiar with this system or I do not know how to work on this." It's important to give the customer confidence that their issue will be resolved.
Tools Needed/PPE Gear:
6-foot ladder (they can get a Little Giant that folds up if they drive a sedan), screwdrivers but preferably an electric drill, wire cutters, hand sheetrock saw. (This may take them some time to build up, but they need to understand the expectation)
Their Own Vehicle:
FAQ: What radius are they traveling too?
They are going to try and keep them within a zip code or 2 of where they live
FAQ: Is there mileage etc.?
will only reimburse for mileage in the rare occasion that they must go over 40 miles from location to another
Experience Level:
Entry Level
...Experience 3 years Location Charlotte Job Description Supervise warehouse personnel and other staff in support of the safe and efficient... ...of product in the warehouse and is responsible for the day-to-day management of personnel. Responsibilities Responsible...
...for full-time and part-time members to be on our team. No experience required, but experience provides for higher pay and... ...business. Day schedules and evening schedules available. Our office assistant positions help the everyday functions of our company and services...
...Job Description COMMERCIAL PEST CONTROL SALES REPRESENTATIVE-PHILADELPHIA AND BUCKS COUNTY TERRITORY Moyer Indoor/Outdoor Pest Control is experiencing tremendous growth and we are looking to add to our group of dynamic sales professionals in Philadelphia and Bucks...
...As a Care Coach you will be the interface providing training guidance and support to the... ...provide care at home. Provide ongoing health coaching training and support to family caregivers... ...~ Reimbursable mileage ~ This job is remote with travel to client homes required...
...KC leadership on behalf of XO leadership. Prepare NGA deployer status slides and organizing and reviewing deployed leadership/analysts briefs. Seek out, schedule, and coordinate the delivery of special analytic briefs germane to the support of expeditionary operations...